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Frequently Asked Questions

About Property & Facility Maintenance

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General Questions About SPM Central Coast

  • What does SPM Central Coast do?

    SPM Central Coast provides property maintenance and facility management services for strata, commercial and residential properties across the Central Coast.


    Services include cleaning, handyman and carpentry work, painting, landscaping, pressure cleaning, bin services, rubbish removal, waterproofing and remedial works, building repairs and coordination of specialist contractors.


    For strata and commercial clients, SPM can also coordinate ongoing facility management and preventative maintenance programs.

  • What types of properties does SPM Central Coast service?

    Yes, SPM specilises in running small & large projects. We undertake a site vist after an enquiry has bene lodged. This is where we discuss the services required for your particular project.

  • What areas does SPM Central Coast service?

    SPM's primary property maintenance service area is the Central Coast of NSW, including areas such as Gosford, Erina, Terrigal, Woy Woy, The Entrance, Tuggerah and Wyong. SPM's website also notes that custom projects can be undertaken in Sydney Metro.

  • Can SPM provide more than one service?

    Yes. One of SPM's core service models is coordinating multiple maintenance requirements through one point of contact.


    For example, a property may require cleaning, gardening, handyman repairs, painting and waste management as part of the same ongoing maintenance arrangement.


  • Does SPM offer one-off jobs as well as ongoing maintenance?

    Yes. SPM can assist with individual maintenance jobs as well as recurring maintenance schedules for strata, commercial and residential properties.

  • Does SPM use specialist contractors?

    Yes. SPM combines its maintenance capabilities with a network of more than 23 trusted contractors for specialist requirements. 


    This allows different services to be coordinated through a central point rather than requiring the client to organise each specialist separately.

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Facility Management FAQs

  • What is facility management?

    Facility management is the coordination of the services and maintenance required to keep a property safe, functional, clean and well maintained.


    It can include preventative maintenance, cleaning, grounds care, repairs, waste management, contractor coordination, building operations and emergency maintenance.

  • What facility management services does SPM Central Coast provide?

    SPM's facility management offering includes routine and preventative maintenance, cleaning, contractor coordination, emergency call-outs, scheduled bin services, bin cleaning, building operations support and building handbook creation.


    SPM also uses the MYBOS Building Management System as part of its facility management capability.

  • What is the difference between facility management and property maintenance?

    Property maintenance generally refers to the physical work required to maintain a property, such as cleaning, painting, landscaping and repairs.


    Facility management is broader. It involves coordinating these services, contractors, schedules and ongoing building requirements.


    A simple way to think about it is:


    Property maintenance is the work being completed. Facility management is the system used to coordinate the property's ongoing needs.


  • What is preventative maintenance?

    Preventative maintenance involves regularly inspecting, servicing and maintaining a property rather than waiting for every issue to become an urgent repair.


    The purpose is to identify deterioration and maintenance requirements earlier and provide property managers with greater visibility over the condition of their property.

  • Can SPM coordinate other contractors?

    Yes. Contractor coordination is part of SPM's facility management offering. SPM works with a network of more than 23 trusted contractors, allowing specialist services to be coordinated alongside everyday property maintenance.

  • Can SPM help manage emergency property maintenance?

    Yes. Emergency call-out services form part of SPM's facility management and strata maintenance offerings. 


    Depending on the issue, this can involve assessing the problem, coordinating make-safe works and arranging the appropriate repairs or specialist contractor.

  • What is a facility management audit?

    A facility management audit is a review of how a property is currently being maintained and managed.

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Strata Maintenance FAQs

  • What strata maintenance services does SPM Central Coast provide?

    SPM provides strata services including common-area cleaning, bin services, handyman repairs, gardening and landscaping, window cleaning, pressure washing, surface repairs, pest control, emergency call-outs and safety-related maintenance.

  • Does SPM work directly with strata managers?

    Yes. SPM can work directly with the strata manager responsible for a building and provide updates around quoting, scheduling, notices of work, project progress and completion.

  • Can SPM work with an owners corporation or strata committee?

    Yes. SPM can work with the relevant strata manager and communicate with committee representatives where required as part of coordinating maintenance and projects.

  • Does SPM offer ongoing strata maintenance?

    Yes. Strata clients can arrange recurring maintenance or use SPM for individual jobs and repairs. 


    Recurring services can include cleaning, grounds care, bin management and other ongoing property requirements.

  • What is included in common-area maintenance?

    Common-area maintenance can include cleaning entrances, stairwells and shared spaces, pressure cleaning, gardening, minor repairs, painting, bin-area maintenance and other work required to maintain shared property. The exact requirements depend on the individual building.

  • Can SPM manage strata bin services?

    Yes. SPM offers weekly strata bin management, including taking bins out and returning them as part of the building's rubbish routine. 


    Broader facility management arrangements can also include scheduled bin services and bin cleaning programs.

  • Does SPM provide strata cleaning?

    Yes. SPM provides internal and external cleaning for strata properties, including recurring cleaning arrangements.

  • Can SPM help with urgent strata repairs?

    Yes. SPM provides emergency call-out support for issues such as storm damage, urgent repairs and safety hazards.

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commercial Property Maintenance FAQs

  • Does SPM provide commercial property maintenance on the Central Coast?

    Yes. SPM provides commercial property maintenance across the Central Coast for businesses and property managers.


    Its commercial services are designed for properties including shops, offices, warehouses, healthcare facilities and other commercial premises.

  • What commercial maintenance services can SPM coordinate?

    Depending on the property, SPM can assist with cleaning, handyman work, painting, grounds maintenance, pressure cleaning, repairs, waste management, preventative maintenance and specialist contractor coordination.

  • Can SPM work around our business operating hours?

    Yes. SPM states that commercial work can be arranged around client schedules, including early mornings, nights or weekends where appropriate, helping minimise disruption to normal business operations.

  • Does SPM provide commercial cleaning?

    Yes. SPM provides internal and external commercial cleaning, including recurring cleaning for commercial properties.

  • Can SPM maintain multiple commercial locations?

    SPM's commercial maintenance offering supports both single sites and clients managing multiple locations. The appropriate maintenance arrangement can be structured around the requirements of the individual properties.

  • What are common commercial property maintenance requirements?

    Common requirements can include cleaning, painting, general repairs, fencing repairs, drainage repairs, safety signage, line marking, grounds maintenance, waste management and preventative building maintenance.


    The actual maintenance schedule should be based on the property type, condition and usage.

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Repairs, Handyman & Building Maintenance FAQs

  • What handyman services does SPM provide?

    SPM's listed handyman services include fire door replacement, enclosure rebuilds, timber oiling and minor locksmith work, alongside broader property repair and maintenance services.

  • Does SPM provide carpentry?

    Yes. SPM provides carpentry services including windows, decks, minor renovations and general carpentry and handyman work.

  • Does SPM provide painting?

    Yes. Interior, exterior and repair painting services are available for strata, commercial and residential properties.

  • Does SPM provide pressure cleaning?

    Yes. SPM provides pressure cleaning for driveways, patios, building entrances and other exterior surfaces.

  • Does SPM provide fencing repairs or replacement?

    Yes. SPM lists timber, picket, glass balustrade and Colorbond fencing among its property maintenance services.

  • Can SPM help find the source of a leak?

    SPM offers moisture inspections and reporting designed to help identify potential leaks or moisture in walls and wet areas. 


    Depending on the source, further investigation or specialist trades may be required.

  • Does SPM provide waterproofing and remedial works?

    Yes. Waterproofing and remedial work are included within SPM's tiling and renovation capabilities. Where specialist or licensed work is required, the appropriate contractor should be engaged for that scope.

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Cleaning, Gardens & Outdoor Maintenance FAQs

  • Does SPM offer regular cleaning?

    Yes. SPM offers weekly and fortnightly internal cleaning across strata, commercial and residential properties, as well as post-construction cleaning.

  • Does SPM provide lawn and garden maintenance?

    Yes. Landscaping services include lawn care, garden maintenance, hedging and tree-related services.

  • Does SPM offer arborist services?

    Yes. SPM can coordinate professional arborist services for tree maintenance, trimming and removal where required.

  • Does SPM remove rubbish?

    Yes. SPM offers rubbish removal covering household, garden and construction waste, along with broader bin-management services.

  • Can several recurring services be put on one maintenance schedule?

    Yes. This is particularly relevant for strata and commercial properties. Cleaning, gardens, bins and other recurring property services can be coordinated rather than managed as unrelated individual jobs.

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Quotes, Scheduling & Working With SPM

  • How do I request a quote from SPM Central Coast?

    You can contact SPM through the website enquiry form, call 0428 019 964, or email lincolnspm@gmail.com with details of the property and work required.

  • Does SPM provide free quotes?

    Yes. SPM advertises free quotes for its property maintenance services.

  • What information should I provide when requesting a quote?

    Providing the property address, property type, a description of the issue or services required and photos where possible can help the team understand the scope.


    For larger or more complex work, a site inspection may be required before the scope and quote can be finalised.

  • Can I arrange recurring maintenance?

    Yes. SPM offers custom maintenance schedules for strata and commercial clients and recurring services for residential properties.

  • Can SPM manage both small repairs and larger projects?

    Yes. SPM's service range covers smaller handyman and maintenance jobs as well as larger multi-trade property projects.

  • How do I book a FREE Facility Management Audit?

    Contact SPM Central Coast on 0428 019 964 or submit an enquiry through the website and request a FREE Facility Management Audit.


    The audit is designed for strata and commercial properties that want to review their existing maintenance, recurring services and contractor coordination.

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